Signed in as:
filler@godaddy.com
Add On Products
CAR WARRANTY
CREDIT LIFE INSURANCE
CAR WARRANTY
THE CAR COMPANY MOTOR DRIVE WARRANTY
PREMIUMS
Option 1 : R9 910
Option 2: R8 900
Option 3:R6 630
The following table provides a description of what is covered under the Policy and what is not covered:
Components Covered
- Engine: All lubricated components.
- Gearbox/Transmission: (Manual / Automatic) All lubricated components (including torqu
THE CAR COMPANY MOTOR DRIVE WARRANTY
PREMIUMS
Option 1 : R9 910
Option 2: R8 900
Option 3:R6 630
The following table provides a description of what is covered under the Policy and what is not covered:
Components Covered
- Engine: All lubricated components.
- Gearbox/Transmission: (Manual / Automatic) All lubricated components (including torque converter and flex plate and transmission sensors.
- Differential: All lubricated components and diff actuators/sensors (internal and external).
- Differential Lock: All lubricated components and actuators / sensors (internal and external).
- Catalytic Converter/DPF (Diesel): Catalytic Converter only, DPF Diesel Particulate Filter are covered against mechanical failure only.
- Transaxle: All lubricated components and actuators / sensors.
- Transfer Box: All internal components and actuators / sensors.
- Management System: Engine, VVT motor, transmission and body control management units, crankshaft sensor, camshaft sensor and lambda (O2) sensor only.
- Turbo Assembly: Original Manufacturer fitted turbo charger, intercooler, superchargers and boost control valve only. Also known as waste gate valve.
- Overfueling: Failure as a result of overfueling.
- Overheating: Breakdown as a result of overheating.
- Cambelt Failure: Cambelt and tensioner (excluding routine maintenance or wear and tear).
- Air Conditioner: Compressor and condenser only. Will re-gas in the event of a major component failure.
- Casings: Engine block, cylinder head, gearbox, differential, drive unit, inlet and exhaust manifolds are covered.
- Cooling System: Water pump, welsh plugs, thermostat, thermo-switch, heater radiator and gearbox, engine oil cooler and auxiliary water pump.
- Electronic Ignition: Distributor and coil packs.
- Front Wheel Drive Unit: External driveshaft, couplings, hubs, bearings and drive flanges for 4x4 cars only.
- EGR Valve and EGR Cooler: EGR Valve and Cooler only.
- Braking System: Master cylinder, servo unit, wheel cylinders and ABS control unit, all sensors, park brake actuators, electronic, handbrake actuator and vacuum pump (excluding all friction materials).
- Clutch: Clutch plate, pressure plate, clutch cable, clutch fork, master and slave cylinder, re-lease bearing, pilot bearing and flywheel are covered against mechanical failure only.
SERVICE PLAN
CREDIT LIFE INSURANCE
CAR WARRANTY
You are covered for specified service intervals as per your car Manufacturer’s service schedule. The start and end kilometres determines the set number of service intervals you are covered for and will not exceed the cover period. Should you service your car annually only the set number of service intervals chosen by you will be covered
You are covered for specified service intervals as per your car Manufacturer’s service schedule. The start and end kilometres determines the set number of service intervals you are covered for and will not exceed the cover period. Should you service your car annually only the set number of service intervals chosen by you will be covered by your Plan.
Please note: If the Manufacturer amends your car service schedule after the inception of this Plan, the Administrator will only honour the set number of service intervals, service items and labour rate as per the service schedule at the time that this Plan was sold. Any additional service intervals, items and labour costs will be for your own account.
EXCLUSIONS: This Plan will not cover the cost of repairs or replacement in the event of the following:
- 1Where repairs or replacement was undertaken without prior authorisation of the Administrator;
- Should the odometer not be working, or in the opinion of the Administrator has been tampered with, altered, disconnected or replaced without the approval of the Administrator;
- If your car is in any way altered from the Manufacturer's specifications;
- Arising out of any further or additional loss of whatsoever nature including failure of or damage to any component or part caused by the failure of a non-covered part;
- For any part not specified in the Manufacturers service schedule;
- For breakdown of your car or parts of your car that are covered by the Manufacturer or supplier's warranty at time of failure;
- Of all electrical wiring or immobiliser/security systems whether factory fitted or not;
- Of all maintenance items or wear and tear items that require changing at specific intervals;
- Of tyres, wheel alignment and wheel balancing;
- Of engine diagnostics unless part of Manufacturer’s service schedule;
- Of services not carried out by an Authorised Dealer unless otherwise arranged with the Administrator in writing;
- Of damages arising by not servicing timeously;
- Of damage incurred through your car having been driven with insufficient engine lubricant or coolant in the radiator. Please Note: Notwithstanding the above your Plan specifically excludes the obtaining of fuel, engine top up oil, transmission oil, brake fluid and other lubricants and service products required between routine servicing of your car.
CREDIT LIFE INSURANCE
CREDIT LIFE INSURANCE
CREDIT LIFE INSURANCE
Temporary Disability Benefit
If the insured is temporarily disabled, the policy will pay the insured’s monthly vehicle instalment when the insured does not earn an income anymore. If the insured gets partial income (percentage of his income) we will pay the part of the instalment of the income that he does not earn anymore.Temporary disab
Temporary Disability Benefit
If the insured is temporarily disabled, the policy will pay the insured’s monthly vehicle instalment when the insured does not earn an income anymore. If the insured gets partial income (percentage of his income) we will pay the part of the instalment of the income that he does not earn anymore.Temporary disability means medically certified temporary disability due to illness, injury or disease, and which prevents the insured from earning his/her normal income by following their own occupation.
Loss Of Income Benefit (retrenchment)
The loss of income benefit will pay the insured’s (Private Individual or Business owner) monthly vehicle instalment for a maximum period of 3 months per insured event. After a claim-free period of 6 consecutive months of permanent employment, the benefit will be reinstated should the insured have a new claim. The client must be 6 months permanently employed to have this cover and the first 3 months from inception of the agreement there is no cover.
Rate
Calculation is done on the principle debt of the finance agreement. Monthly premium payable with finance agreement or per debit order depending on the product provider.Please speak to your sales executive or your finance and insurance agent at The Car Company for more information.
The Car Company Return Policy
The Car Company Vehicle return policy
At The Car Company, there are hundreds of vehicles for sale, ranging from nearly new, with very low kilometres to well-used cars with substantial kilometres and wear, needing reconditioning, mechanical checks, servicing and repair.
The Car Company’s return policy therefore differentiates between lower kilometre “Category A”and well-used “Category B” vehicles.
The Car Company is committed to compliance with the Consumer Protection Act, 2008 (“CPA”) and all returns are handled in accordance with the CPA and as agreed to between the parties in terms of the applicable Terms and Conditions.
How does The Car Company’s Return Policy work?
1.
- Category A vehicles
- Confidence drive return
In instances where The Car Company arranged the roadworthy test and sold the vehicle with a The Car Company-approved warranty product, Category A vehicles may be returned within a 6 month period under the following conditions:
- There has to be a proven defect in the vehicle. This defect must have been present before delivery of the vehicle to you. (Mechanical issues caused by misuse are excluded).
- You will be required to provide proof of such defect.
- Wear and tear caused by use and mechanical issues caused by misuse are specifically excluded.
- In instances where you bought a warranty product, the normal warranty claims procedure set out in the warranty policy’s terms and conditions must be followed.
- In instances where your warranty claim has been rejected by the insurer who sold the warranty to you, you will not be able to return the vehicle to The Car Company.
- Since vehicles are goods which devalue with use, you will be liable for the usage of the vehicle,any damages inflicted on it and roadworthy costs.
- The vehicle usage cost will be calculated by multiplying the kilometres driven by the official AA usage rates.
- In instances where you qualify for a return,you will have the option of requesting a repair, replacement or a refund.
- In instances where the buyer chose not to buy a warranty product, the 6 months warranty will not apply.
- Category B vehicles
With the sale of Category B vehicles, The Car Company limits its liability in terms of the CPA (as we are allowed to do) by pointing the following out to you:
- These vehicles are older, well used vehicles and may not be in good working order and may require a combination of minor and major repairs, mechanical checks and servicing.
- This information would have been made clear to you on purchase.
- The Car Company therefore limits its responsibility and liability and will only allow customers to return vehicles under specific conditions as set out in the CPA. Please refer to the Terms and Conditions governing the purchase of category B vehicles.
Vehicle return policy at The Car Company
Consumer Protection Act
Know your rights as an informed consumer
Consumer Protection Act
Know your rights as an informed consumer.
WeBuyCars is fully committed to the Consumer Protection Act. For ease of reference, you can view the Consumer Protection Act Regulations here.
The Consumer Protection Act recognises a number of fundamental consumer rights. The following article explains a few of these rights that are particularly relevant to the buying of a used vehicle:
The Car Company TERMS OF SALE
The Car Company Terms of Sale Policy
The Car Company (Pty) Ltd
Categories of vehicles for sale:
At The Car Company, there are hundreds of vehicles for sale, ranging from nearly new, with very low kilometres to well-used cars with substantial kilometres and wear.
At The Car Company we cater for all buyers. We have a wide range of vehicles available on our floors.
Apart from having a large selection of makes and models, The Car Company assists consumers in choosing the correct vehicle by distinguishing between newer, lower kilometer or better maintained vehicles (Category A vehicles) and our older, well used vehicles (Category B vehicles).
Category A vehicles
· These vehicles are typically vehicles in a good working order.
· They have a lower risk profile than Category B Vehicles and should be usable and durable for a reasonable period of time.
· They are used vehicles with varying usage, kilometres and wear.
· A warranty product can be bought for Category A vehicles.
· The Car Company recommends that a warranty product is bought for Category A vehicles.
· Finance can be arranged for Category A vehicles. (Additional charges and services will apply to finance transactions).
· Category A vehicles may require reconditioning, mechanical checks, servicing and repair work.
· Category A vehicles’ service records may be incomplete and have not been verified.
· The Car Company has not serviced the Category A vehicle and we recommend that you schedule an immediate service after taking delivery of the vehicle, depending on the vehicle’s service history and maintenance schedule.
· The Car Company is willing to arrange a condition evaluation, roadworthy test and possible repairs and servicing for Category A vehicles (customer to pay for these services).
· Category A vehicles can be bought for cash or using bank finance.
· These vehicles can be returned in accordance with the terms and conditions outlined in our Returns Policy.
Category B vehicles
· With the sales of Category B vehicles, The Car Company limits its liability in terms of the Consumer Protection Act (Act 68 of 2008, “CPA”) by pointing the following out to you:
o These vehicles are typically older than Category A Vehicles and are well used vehicles with substantial kilometres and wear and little or no proof of services and maintenance and may not be in good working order.
o Category B vehicles may require a combination of minor and major repairs, mechanical checks and servicing and may malfunction, including where the required work is not performed timeously or to the required standard.
o These vehicles are typically sold at lower prices because The Car Company takes into account the possible costs buyers may incur to repair and service the vehicles.
o Due to the age and or kilometres and wear, a warranty product cannot be bought for Category B vehicles.
o Category B vehicles are sold without any warranty whatsoever, and The Car Company does not guarantee that Category B vehicles are mechanically in good condition.
o The Car Company is not responsible or liable (i.e. we do not pay for it) for required repair work or to arrange a roadworthy certificate for Category B vehicles.
o Category B vehicles may suffer mechanical problems, including (but not limited) to its engine and gearbox and may require repair work.
o The Car Company recommends that you should not use a Category B vehicle before it has passed a roadworthy test.
o The vehicle’s service records may be incomplete and have not been verified.
o The Car Company has not serviced these vehicles and we recommend that buyers schedule an immediate service after taking delivery of the vehicle, depending on the vehicle’s service history and maintenance schedule.
o Category B vehicles cannot be bought using bank finance.
· The Car Company therefore requires consumers to test drive and thoroughly inspect Category B vehicles to confirm that the vehicle’s condition and specifications are adequately suited to its intended purpose.
· With the sale of Category B vehicles, The Car Company limits its liability in terms of the CPA (as we are allowed to do) by pointing the following out to you:
o These vehicles are older, well used vehicles and may not be in good working order and may require a combination of minor and major repairs, mechanical checks and servicing.
o The Car Company therefore limits its responsibility and liability and will only allow customers to return vehicles under specific conditions as set out in the CPA.
Additional fees and charges:
The Car Company charges a fee for additional administrative services provided during the sales process. A higher fee is charged for transactions where bank finance is required.
Summary of additional fees and charges:
Bank finance required or Cash with additional services and products
Cash without additional services
Roadworthy test and possible vehicle repairs arranged by The Car Company
Yes
No
Delivery fee (Including Vat)
R 3,350
License and registration (No Vat)
R 1,850
Administration and documentation fee (Including Vat)
R 1,500
IMPORTANT NOTICE AND DISCLAIMER
Please carefully read the following Terms of Sale, which form a binding agreement between you (i.e. the buyer) and us (i.e. The Car Company) as soon as you sign the Sales Agreement. The provisions that are printed in bold font may limit our liability, place liability on you, or draw a fact to your attention. Please do not sign the Sales Agreement or buy a vehicle from us unless you agree to all of these terms and conditions, including the ones that are printed in bold font.
At The Car Company, there are hundreds of vehicles for sale, ranging from nearly new, with very low kilometres to well-used cars with substantial kilometres and wear, needing reconditioning, mechanical checks, servicing and repair (“repair-work”). Unless, you are clearly informed otherwise by us in writing, we are not responsible or liable (i.e. we do not pay for it) for such repair-work or to arrange a roadworthy certificate for the vehicle you decide to buy from us in terms of the Sales Agreement. Without the necessary repair-work, the vehicle may suffer mechanical problems, including (but not limited) to its engine and gearbox.
The Car Company, its affiliates, employees, agents, servants and contractors do not accept any liability or responsibility for the safe custody of, or damages to any vehicle or articles therein, nor for any injuries, death or loss to any person and/or property, including but not limited to any negligent act, collision, fire, theft, rain, hail or any cause whatsoever. All cars are parked at the risk of the owner and any person entering this premises do so at their own risk.
All these terms are subject to applicable laws and are sever-able. If any law restricts or prohibits the use of any of the terms and conditions, such restriction or prohibition shall not invalidate the remaining terms.
If you have any questions, feel free to ask any of our friendly sales executives who will gladly assist.
RIGHT OF ADMISSION RESERVED
No sale will be complete until all parties to the transaction have been identified and verified and the requirements of the Financial Intelligence Centre, Act 38 of 2001, which may be applicable, have been met. The Car Company will only accept original documents or certified copies.
INDIVIDUAL BUYER (NATURAL PERSONS)
COMPANY/CLOSE CORPORATION OR TRUST
- Your identification document or passport.
- Current proof of address (not older than three (3) months.
- SARS letter with VAT Number (Notice of Registration).
- Identification documents and proof of physical addresses of the owners, directors, members or trustees.
- Proxy details from license office.
- Proxy & Representative’s ID document.
- Registration document for CC or Company or Letter of Authority for a Trust.
- Proof of Business address (not older than three (3) months).
GENERAL TERMS AND CONDITIONS OF SALE:
IMPORTANT NOTICE:
You are buying a used vehicle from us at a price significantly lower than a new vehicle of that make and model. Please note you may experience mechanical problems or other defects from time to time which would not to be expected in a new vehicle.
Please inspect the vehicle carefully, before you buy it or enter into this agreement.
Subject to applicable law, when buying a vehicle from The Car Company, you understand and agree that:
- The vehicle’s specifications are adequately suited for its intended purpose and you confirm that you were given enough opportunity to inspect it.
- All vehicles are sold without any express warranty, and we do not warrant that the vehicle is in a good working order and/or is free of any defects and/or that the individual components of the vehicle meet the manufacturer’s specifications, unless the sales agreement expressly includes a warranty. You have therefore familiarised yourself with the condition of the vehicle and are satisfied with it.
- The vehicle will only be delivered at the The Car Company premises after payment, receipt and clearance of the full purchase price as set out on the tax invoice.
- The Car Company is under no obligation to register the vehicle in your name or to conduct roadworthy assessments, except where the Sales Agreement determines otherwise.
- The Car Company does their best to provide accurate descriptions on vehicles and odometer readings, but we do not accept any liability for any incorrect descriptions or readings. The Car Company cannot warrant that the vehicle has not been damaged or, if it was, whether it was repaired to the manufacturer’s specification.
- Should a vehicle have an existing manufacturer’s warranty, you must transfer such warranty into your name.
- In the event of a dispute, you will try to resolve the dispute with The Car Company within 10 business days. If you fail the dispute, the dispute will be referred to the Motor Industry Ombudsman to be investigated and to recommend a finding.
- The Car Company charges a documentation fee on all transactions which is clearly displayed on the price cards of all vehicles.
- We will explain the terms of our Sales Agreement to you and, if you agree with the terms, we will require you to sign it afterwards. By signing the Sales Agreement, you agree to the terms and conditions of the agreement and that these terms were explained to you.
- It is unreasonable to expect The Car Company to have discovered any unsafe characteristic, failure, defect or hazard, in any of the vehicles we sell having regard to our role in marketing the vehicles to consumers and the fact that we did not manufacture the vehicle. For this reason we cannot accept any liability for any failure in the vehicle or any consequential losses that may result from such failure.
- Subject to our privacy policy, we may process your personal information, including, but not limited to, voice recordings, images, identity number, contact information and address and store same on our relevant databases